TREAS Public Facing - TASB 17 - SUW Sales Use Withholding ASA

Answering phone calls within 4.00 minutes or less improves customer satisfaction as callers questions are answered in a timely manner.

As of January 2024, this metric has adjusted from having a continuous target of 4 minutes to different monthly targets dependent on call volumes.

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Författare Clarence Rucker IV
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Språk EN
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